Privacy Policy
Zetian Limousine, LLC ("Zetian," "we," "us") respects your privacy. This policy explains what information we collect, how we use it, and how we protect it when you contact us, book with us, or use zetianlimo.com.
Information We Collect
We collect only what we need to arrange and provide your transportation: your name, phone number, email address, and trip details such as pickup and drop-off locations, flight information, dates, times and passenger count. Payment information is collected only to process payment for your service.
How We Use Your Information
- To respond to your questions and quote requests
- To book, confirm and carry out your reservations
- To track flights and coordinate your pickup
- To contact you by phone, email or text message about your request or trip
- To process payments and keep required business records
- To share occasional news about our services, unless you have asked us not to
Text Messaging (SMS)
If you opt in to text messages from Zetian Limousine, you agree to receive messages related to your requests, reservations and general support. Message frequency varies. Message and data rates may apply. Reply STOP at any time to opt out, or HELP for assistance. See our SMS Terms for details.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties.
How We Share Information
We do not sell, rent or share your personal information with third parties for marketing or promotional purposes. We share information only in these limited cases:
- With partner operators assigned to your trip, limited to what is needed to complete it. Partners follow Zetian's policies.
- With your chauffeur, so they can reach you on the day of service.
- With airport, FBO or venue staff when needed to coordinate your pickup.
- With service providers that help us run the business (such as payment processing, email, phone and reservation software), only to provide those services.
- When required by law, subpoena or court order, or to protect the safety of our clients, chauffeurs or the public.
- With your consent.
- If the business is sold or merged, to the new owner under the terms of this policy.
All of the above exclude text messaging originator opt-in data and consent, which will not be shared with any third parties.
Data Retention and Security
We keep your information only as long as it is useful for serving you and running our business, and we may delete it at any time. We do not keep text messages or contact records for any set period. Our phone, email and reservation providers may keep copies under their own policies. We use reasonable safeguards to protect it, though no method of transmission or storage is completely secure.
Cookies
Our website may use basic cookies to function and to understand how visitors use it. You can control cookies through your browser settings.
Your Choices
You may ask to access, correct or delete your information at any time by contacting us.
Contact Us
Zetian Limousine, LLC
Phoenix, Arizona
(623) 847-5466
ride@zetianlimo.com
Changes to This Policy
We may update this policy from time to time. The date at the top shows the latest version. Continued use of our services means you accept the updated policy.